BridgeCare - Excellence in Everything We Do

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The BridgeCare Program provides our Associates with recognition and rewards for going 'the extra mile' whenever they meet, greet or encounter any of our Guests.

BridgeCare - Excellence in Everything we Do

It's a program that encourages all of us to look for that extra-added service or improved communication to ensure that our Guests always experience the most memorable stay possible.

This annual recognition is awarded to an associate who best reflects the company's commitment to exceed guests' comfort and service expectations. The annual BridgeCare winner is selected from four semi-finalists, known as "BridgeStars," who each received prizes and company-wide recognition.

This year's Grand Prize winner, Melanie Buechler exhibited the spirit of BridgeCare by finding a way to personally and positively affect the lives of guests. Buechler realized that a high percentage of guests in her New York market were expatriate spouses who had moved to the United States from their own country and often felt overwhelmed by the cultural differences. Buechler was determined to improve the transition process and to make the relocation experience and their time in New York a positive one.

She partnered with relocation professionals to create a networking community called "What About Me?" which provides guests with a platform to share thoughts and ideas in a social and educational setting. The program has grown in popularity and the positive feedback from guests has been tremendous.

The annual BridgeCare Award has been a BridgeStreet tradition since 2002 and continues to be an acclaimed and coveted recognition award among BridgeStreet associates worldwide!

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